Returns & Exchanges

All of our products are sold NEW!

No returns or exchanges on bulk orders. Bulk orders are defined as quantities of six or more per product, not per color or size.

No returns allowed, only exchanges and you must include a copy of your order receipt.

No exchanges allowed on undergarments, tights, jewelry, hair accessories, or clearance items. All clearance products begin with C-, example C-xx-xx. All other items may be exchanged within 14 days from shipment date.

All exchanged items must be in new unused condition with all tags attached. Dirty or worn items are not exhangable. Please use a clean soft surface to try on shoes. Dance Outfitters reserves the right to refuse any returned item that in their judgment is not resale condition.

It is strongly recommended that customers insure returned packages as we can not guarantee receipt of returned packages. Please do not use shoe boxes as the shipping box. Damaged shoe boxes will be charged a 15% restocking fee.

For your convenience, exchanges returns may be processed at the retail store location with a copy of the order receipt.

Shipping for exchanges is a flat fee of $6.00 for the first item and .35 for each additional item.